maandag 24 september 2007

Man, 72, refused alcohol over age

Supermarket staff refused to sell alcohol to a white-haired 72-year-old man, because he would not confirm he was over 21. The old man asked to see the manager who put the wine back on the shelf. En he had refused to confirm he was over 21 as it was a "stupid question." he expected the store manager to resolve the situation but he was disappointed.
He picks up the wine and, in the manner of a child taking home his ball, says 'Well, we won't serve you’. The pensioner abandoned his shopping on the conveyor belt and left the store - but not before demanding a complaints form and phone number for Morrisons' headquarters. It is bureaucracy gone mad. If the check-out lady, who was about 40, had asked me with a twinkle in her eye perhaps I would not have been so tetchy. But she asked me the question with a perfectly straight face and I said I wouldn't dignify the question with an answer. And if the manager had explained that all the staff had to ask everyone because they had previously been fined, but said I was clearly over 21, it would have been fine - but he showed no sense of humour.

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